WRISTBAND PROCEDURES

For some events, a pre-numbered wristband system is used for tickets sales. It is designed to determine a guest's position in the ticket line. This system is implemented for all high-demand and advance ticket sales at HP Pavilion at San Jose. The use of these wristbands provides an orderly and fair method to give all guests an equal opportunity of obtaining seats.

Wristband Procedure for 10:00 a.m. Ticket Sale:

1. Guests will be permitted to stand in line for a wristband at 8:00 a.m. the morning of the ticket sale.
2. One wristband will be issued to each person in line who is able to show proof of payment at the time of wristband distribution (i.e. a valid credit card with driver's license, or cash to cover the purchase price.
3. A numbered wristband will be attached to each qualifying guest's right wrist. Wristbands must remain in place until they are cut off by an HP Pavilion at San Jose employee.
4. At 9:00 a.m. wristband distribution will end, and a number corresponding to each number of the distributed wristbands will be randomly drawn from container by a guest volunteer at 9:30 a.m.
5. The guest possessing the wristband with the number corresponding to the randomly drawn number will be the first guest allowed in the ticket line. Guest wearing wristbands with the corresponding numbers immediately succeeding the drawn number will be lined up in sequential order through the guest wearing the highest numbered wristband. The guests wearing wristbands with the lowest number through the number chosen at random will be lined up in sequential order after the guest wearing the wristband with the highest number. Any wristband that has been removed or tampered with will take a position at the end of the line.
6. Only the person wearing the wristband will be allowed to stand in line, approach the ticket window and purchase tickets. Cell phones are not allowed to be used while purchasing tickets at HP Pavilion at San Jose.
7. A wristband does not guarantee an opportunity to purchase a ticket.
8. Wristbands issued at HP Pavilion at San Jose are valid for the ticket line positioning only at HP Pavilion at San Jose Ticket Office.

Wristband Procedure for 12:00 p.m. Ticket Sale:

9. Guests will be permitted to stand in line for a wristband at 10:00 a.m. the morning of the ticket sale.
10. One wristband will be issued to each person in line who is able to show proof of payment at the time of wristband distribution (i.e. a valid credit card with driver's license, or cash to cover the purchase price.
11. A numbered wristband will be attached to each qualifying guest's right wrist. Wristbands must remain in place until they are cut off by an HP Pavilion at San Jose employee.
12. At 11:00 a.m. wristband distribution will end, and a number corresponding to each number of the distributed wristbands will be randomly drawn from container by a guest volunteer at 11:30 a.m.
13. The guest possessing the wristband with the number corresponding to the randomly drawn number will be the first guest allowed in the ticket line. Guest wearing wristbands with the corresponding numbers immediately succeeding the drawn number will be lined up in sequential order through the guest wearing the highest numbered wristband. The guests wearing wristbands with the lowest number through the number chosen at random will be lined up in sequential order after the guest wearing the wristband with the highest number. Any wristband that has been removed or tampered with will take a position at the end of the line.
14. Only the person wearing the wristband will be allowed to stand in line, approach the ticket window and purchase tickets. Cell phones are not allowed to be used while purchasing tickets at HP Pavilion at San Jose.
15. A wristband does not guarantee an opportunity to purchase a ticket.
16. Wristbands issued at HP Pavilion at San Jose are valid for the ticket line positioning only at HP Pavilion at San Jose Ticket Office.

1. Guests will be permitted to stand in line for a wristband at 12:00 p.m. the afternoon of the ticket sale.
2. One wristband will be issued to each person in line who is able to show proof of payment at the time of wristband distribution (i.e. a valid credit card with driver's license, or cash to cover the purchase price.
3. A numbered wristband will be attached to each qualifying guest's right wrist. Wristbands must remain in place until they are cut off by an HP Pavilion at San Jose employee.
4. At 1:00 p.m. wristband distribution will end, and a number corresponding to each number of the distributed wristbands will be randomly drawn from container by a guest volunteer at 1:30 p.m.
5. The guest possessing the wristband with the number corresponding to the randomly drawn number will be the first guest allowed in the ticket line. Guest wearing wristbands with the corresponding numbers immediately succeeding the drawn number will be lined up in sequential order through the guest wearing the highest numbered wristband. The guests wearing wristbands with the lowest number through the number chosen at random will be lined up in sequential order after the guest wearing the wristband with the highest number. Any wristband that has been removed or tampered with will take a position at the end of the line.
6. Only the person wearing the wristband will be allowed to stand in line, approach the ticket window and purchase tickets. Cell phones are not allowed to be used while purchasing tickets at HP Pavilion at San Jose.
7. A wristband does not guarantee an opportunity to purchase a ticket.
8. Wristbands issued at HP Pavilion at San Jose are valid for the ticket line positioning only at HP Pavilion at San Jose Ticket Office.